MEET OUR TEAM

Lisa Hawks
Agency Principal/Owner
With years of helping families and businesses find high-quality, affordable insurance Lisa has customer goals and risk in mind. Lisa has started First Insurance Agency Inc with one thing in mind: You.
Email Lisa: Lisa@myfirstins.com

Terry Hawks
Agency Principal/Owner
Terry is the former owner of Hawks Insurance. Hawks Insurance and First Insurance have merged together. Terry Hawks brings 24 years of experience in the insurance field. Terry is a dedicated and an experienced agent who will go above and beyond for all of your insurance needs.
Email Terry: terry@myfirstins.com
Kenny Vaughn
Producer
Kenny is an experienced insurance agent and recently retired from Scenic Chevrolet after many years as a car salesman. Kenny is married to Barbara Vaughn and they have three children and four grandchildren. Kenny works tirelessly to help his customers find the best insurance possible at the best rate and best coverage.
Email Kenny: kenny@myfirstins.com
Tyler Vaughn
Producer
Tyler is an experienced insurance agent who has been in the insurance industry 13+ years. Tyler is an advisor for all of your home and auto insurance needs. Tyler loves hunting, fishing, baseball and spending time with his boys, Colton and Hunter.
Email Tyler: tyler@myfirstins.com
Fieldyn Hawks
Producer
Fieldyn is an experienced insurance professional who has been in the insurance industry for over 14 years. He specializes in many lines of business including Home, Auto, Health, and Life Insurance products. He loves helping families and business owners find the insurance solutions they need while also providing the best customer service and experience available. Fieldyn will go above and beyond to help his clients in any situation that may come up and really enjoys helping people. He enjoys working out, hiking, traveling, spending time with his family and friends, and watching his daughter, Addison play softball. Fieldyn is a great addition to the First Insurance Agency team.
Email Fieldyn: fieldyn@myfirstins.com
Ashley Pope
Producer
Ashley loves providing insurance solutions and creating financial opportunities for families, individuals and businesses. Ashley focuses on commercial and life insurance but is licensed in property and casualty, health, Medicare supplement and annuities and can assist with any insurance need you may have. She has 6+ years in various customer service and insurance roles. Along with serving her clients, Ashley loves spending time with her four children on their farm in Ararat, Virginia, riding her horse, gardening and painting. You can be sure that your insurance and financial needs are Ashley’s top priority!
Email Ashley: ashleypope@myfirstins.com
Makenzie Gordon
Account Manager/Associate Agent
Makenzie is a dedicated insurance advisor and provides invaluable assistance to our customers with quoting, issuing and advising regarding home, auto and commercial insurance in addition to servicing. Makenzie is very detailed oriented and will go above and beyond to ensure that your insurance needs are fully covered
Email Makenzie: makenzie@myfirstins.com
Alexis Thomas
Account Manager/Associate Agent
My ultimate goal is to provide you with a seamless customer experience by assisting in handling your questions, thoughts, and concerns. I hope that by the end of our interaction, you can walk away feeling assured of one thing: my loyalty to you. Satisfaction is a rating, loyalty is a brand, and here at First Insurance, I stand behind that branding. I am hoping to add to this team by bringing over 10 years of customer service experience. I am the mother of one amazing little boy, Liam, and the wife of a caring man, Bryan. We enjoy the outdoors and spend time gardening, canning, and playing sports together. We have a Husky, and she adores walking and visiting our neighbors with us.
Email Alexis: alexis@myfirstins.com
Tessa McCann
Account Manager/Associate Agent
As an Account Manager at First Insurance Agency, Tessa enjoys helping clients keep their insurance policies up to date so they always have the coverage they need. She values making the process smooth and stress-free for insureds, ensuring they feel confident in their protection.
Beyond the office, Tessa enjoys spending time outdoors—whether fishing, kayaking, or camping—embracing adventure just as she does in her work. She and her team at First Insurance Agency are eager to provide customized quotes and ensure your coverage is exactly what you need..
Email Tessa: tessa@myfirstins.com
Pasidee Craft
Customer Service Representative
Pasidee is here to ensure your experience with First Insurance is seamless and enjoyable. She enjoys helping others and is here to assist our customers with all of your service needs. Her enthusiasm and fresh perspective makes her a wonderful addition to our service team.
Email Pasidee: pasidee@myfirstins.com
Contact Us Today
We want to know your needs exactly so that we can provide the perfect solution.